Service Levels Explained
Finder’s Service – Ideal for a landlord who would like help choosing a suitable tenant but is then happy to take responsibility for the rental, rent, repairs and maintenance.
Rent Collection Service – Ideal for a landlord who would like the reassurance of having the rent collected each month and avoid any chasing up calls but who is happy to be the primary contact for their Tenant and deal with any repairs and maintenance.
Maintenance/On Call – Ideal for a landlord who would like the agent to the primary contact for the Tenant and be on call if any questions or issues arise. As well as the Agent dealing with any quotes, repairs or maintenance.
Fully Managed Service – Ideal for a landlord who would like the reassurance of having their rental fully managed, freeing themselves of any concerns. Especially ideal for those Landlords that do not live locally to the property.
| Finders Service | Rent Collection | On Call / Maintenance | Fully Managed |
Description of Service | 10% of Annual Rent / one off payment | 10% of Annual Rent | 10% of Annual Rent | 10% of Annual Rent |
| | plus 5 % of monthly rent | plus 5 % of monthly rent | plus 10 % of monthly rent |
Advertise property on our website | ✓ | ✓ | ✓ | ✓ |
Contact all clients on our waiting lists | ✓ | ✓ | ✓ | ✓ |
Accompany all viewings | ✓ | ✓ | ✓ | ✓ |
Credit check & ID check tenants | ✓ | ✓ | ✓ | ✓ |
Basic Schedule of Condition/Photos | ✓ | ✓ | ✓ | ✓ |
Take metre readings | ✓ | ✓ | ✓ | ✓ |
Oversee tenant moving in | ✓ | ✓ | ✓ | ✓ |
Arrange first month’s rent / additional payments | ✓ | ✓ | ✓ | ✓ |
Collect monthly rent and transfer to Landlord | | ✓ | | ✓ |
Issue monthly statements | | ✓ | | ✓ |
Issue 7, 14- and 31-day late payment letters | | ✓ | | ✓ |
Issue legal notices (at cost to the Landlord) | | ✓ | | ✓ |
Primary contact for Tenant 24/7 | | | ✓ | ✓ |
Onsite management | | | ✓ | ✓ |
Organise tradesmen quotes | | | ✓ | ✓ |
Oversee repairs/maintenance | | | ✓ | ✓ |
Two property inspections per year | | | ✓ | ✓ |
Full Check Out / Condition Report/ End Tenancy | | | | ✓ |
Final metre readings/ assist in deposit dispute(s) | | | | ✓ |
We also offer a legal package which includes the negotiation, preparation and issuing of contracts and the witnessing and signing of them with the tenant. The cost of this service is from £299.